Operations
Everything we have written on operations, newest first.
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In Operations
Teaching a new grader: the first week on the line
Grading is a judgement job that has to produce the same answer regardless of who is holding the clipboard. How we train it, the mistakes new graders make, and the calibration habit that keeps a line honest.
Marisol Vega · 7 min
June 10, 2025The four ways moisture gets into a warehouse everyone calls dry
Boxes get wet in buildings with no leaks. The four mechanisms — slab wicking, condensation, door exchange and wash-down — and how to find each one in an afternoon.
Marisol Vega · 6 min
May 13, 2025Labelling and tracking boxes in a reusable pool without a software project
You cannot manage trips per box if you cannot tell a second-trip box from a fifth-trip one. Four tracking methods ranked by cost and durability, and the one number worth measuring.
Dwayne Okafor · 6 min
January 14, 2025The fifteen-minute dock training that adds a trip and a half per box
The complete script we deliver on customer floors: four habits, why each one matters, and how to teach them in a shift handover without a classroom.
Luis Barrera · 6 min
December 10, 2024Cut-downs: turning a damaged 36 into a working 30
Top-edge crush is the most common damage we see and the easiest to fix. How cut-downs work, when they are cheaper than buying the shorter size, and what you lose.
Ray Castellanos · 5 min
August 13, 2024Pallet overhang: the 20 percent you are giving away every stack
An inch of overhang costs roughly a fifth of your stacking strength, and it takes it from the corners, which carry most of the load. How to spot it and what to do when the pallet is wrong.
Marisol Vega · 5 min
January 16, 2024Storing bulk boxes outdoors: what actually happens, week by week
Sometimes there is no indoor space. Here is the realistic timeline of what outdoor storage does to corrugated in a Gulf Coast climate, and the four mitigations that buy you real time.
Luis Barrera · 6 min
November 14, 2023Six forklift habits that quietly kill a third of your boxes
Most bulk box damage is not from load weight, it is from handling. The six operator habits that cost the most box life, and what to say in the fifteen minutes it takes to change them.
Luis Barrera · 7 min